Privacy Policy

Information we collect

We may collect information needed to operate and improve Neuratac products and respond to product enquiries. This can include names, business contact details, organization details, communication records, support requests, product usage logs, and technical metadata.

Where transactions are available, we may receive limited billing metadata such as order IDs, payment IDs, invoice details, amount, currency, payment status, payment method type, and timestamps.

Payment processing

Payments may be processed through authorized payment partners. Sensitive credentials, including full card numbers, CVV, UPI PINs, and net-banking passwords, are processed by the payment gateway and banking systems and are not stored on Neuratac servers.

How information is used

We use information to provide product access, operate product features, process transactions, support users, respond to enquiries, maintain security, identify misuse and fraud risk, comply with legal obligations, and improve product quality.

Sharing and processors

Information may be shared with authorized payment partners, infrastructure and analytics providers, communication services, auditors, legal advisers, or regulators only where needed for product operation, security, transactions, or legal compliance. Neuratac does not sell, rent, or trade personal information for unrelated third-party marketing.

Security and retention

We use reasonable administrative, technical, and organizational safeguards, including access controls and encryption practices where applicable. Data is retained only as long as needed for operational, contractual, security, tax, accounting, dispute-resolution, and legal purposes, then deleted or anonymized where appropriate.

Your choices

You may request access, correction, or deletion of personal information, subject to applicable legal and operational exceptions. Third-party links and products are governed by their own privacy practices.

Your acknowledgement

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Updates and contact

We may update this policy as products and legal requirements evolve. For privacy questions, email business@neuratac.com.